sytner bmw cardiffVery very satisfied. Liked the video showing condition of vehicle. Joshuah and the guys provided a remarkably efficient, safe, and friendly service and managed to fit my job in surprisingly soon at booking time. As we expected when we have purchased vehicles before from Sytner Oldbury the service and welcome has been second to none. The video of the mechanics carrying out the Vehicle health check was a nice touch. Alison on reception was very helpful. Management. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. No news found with your current search criteria. Everything, from buying the vehicle to the handover has been great. Fault was fixed in the expected time frame. Had to go in 2 times. customer service is excelent Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. Regards, Dean James, Head of Business. Ann Harry was a credit and carried out the experience with a warm approach and made sure all her promises were met. Community See All. We unders…, Dear Ubayd, thank you for taking the time to post your feedback and I offer my apologies that the experience did not meet your expectations. Well my car needed a little attention what I couldn't do they helped me with that. Laisser un avis. Dear Mr Davies, thank you for this excellent feedback regarding your recent purchase of a new BMW X5 45e M Sport. With state-of-the-art dealerships nationwide, Sytner is one of the largest BMW groups in the UK network. From the first instance he was so uninterested and unhelpful. Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated and growing sales team at Sytner Cardiff BMW. Find Sytner Cardiff BMW in Cardiff, CF11. The team kept me informed throughout the day as to what was going on and what extra servicing I should take. 029 2055 0300. 029 2055 0300. Report. Excellent job. Helpful and professional people. The sales person Edward Phillips was amazing he has a very personal touch and was supportive throughout. Join to Connect Sytner Group. The new 43,000 sq ft development will replace an existing dealership in the city. Job security/advancement. Both my wife and myself felt very safe waiting in the customer service area. Reply from Sytner Cardiff BMW. The professional way Jessica in the Body Shop and Josh in the Service departments handled the jobs could not be faulted. Work done as requested in a timely manner and to a top standard, Excellent service - the videos of the work done were very helpful, again prompt service kept updated as to progress with the vehicle Alison very helpful, As said the service is above and beyond what I expected wonderful, the check in process was excellent and the same when i came back to collect the vehicle. See our work with the Sytner BMW Garage in Cardiff. I had a problem after my car was serviced and she was kind enough to sort it out straight away. Of course due to the pandemic a national lockdown ensued. You will also see below customer comments, which are unedited. About youThe team at Sytner BMW Cardiff is incredibly committed to being famous for delighting our customers and getting it right first time. Fault rectifued free of charge under warranty. Welcome to Sytner Cardiff. Whether you're looking for something luxurious like the sensational BMW X7, something electrifying like the futuristic BMW i3 or something dynamic like the proven BMW 3 Series, we're sure that you'll be able to find the perfect Approved Used BMW at Sytner BMW. He was a bald, white guy with a larger build. The staff are friendly and helpful. Tweet. Totally satisfied from the booking in stage to collecting the car. We have equipt the garage with all the latest equipment to ensure they deliver results. Report this profile Activity #carshop Liked by Dean James. Made me feel very welcome and handled my appointment very efficiently indeed. He is an asset to your company. Head of Business at Sytner Cardiff BMW & MINI Newport, United Kingdom 500+ connections. Copy link. The staff are great from reminder texts, the video health check, updates on completion time. Erkunden Sie eine interaktive Karte mit Orten in … BMW make it so easy for the customer. Sytner Sheffield are proud to be supporting the Weston Park Cancer Charity Grand Christmas Auction again this year by offering a luxury BMW* for the weekend and a full valet on your current vehicle. All of our staff are knowledgeable and enthusiastic; making every interaction special by going the extra mile. Yes 3 No. Well timed call from service personnel explaining required work. Arrived, dropped keys and left. Afficher les adresses proches sur une carte. Our team of over 150 staff have a combined BMW experience of over 1000 years and we are dedicated to delivering the highest standard of customer service and expertise. Liked the video report on my car. 2.8 out of 5 stars. Alison was very professional and extremely helpful . Kontaktinformationen und 1 bewertung für Sytner BMW in 50 Penarth Road, Cardiff, Vereinigtes Königreich anzeigen oder eine Bewertung schreiben. Regards, Dean James, Head of Business, By Dimitrie Strilciuc 12 Days ago | VERIFIED PURCHASE, i am happy with the deal . Sytner BMW (Cardiff, UK) Car Dealership in Cardiff. Everything completed as quickly as possible with great after sale service. Alison Williams and her team showed a lot of patience and the fault was completely diagnosed and rectified. The UK's Leading Retailer of BMW Cars. Well looked after and the work undertaken was excellent. Very happy with arrangements at reception and service provided by your customer agent. Start chatting to our centre now by clicking the button above. Let me work from a desk while waiting for car. There are still ongoing unresolved issues. I was kept informed on the progress and any questions were answered and explained reassuringly. Find this trusted local dealer at 285-287 Penarth Road, Penarth, Cardiff, CF11 8TT Everything arranged in advance, then efficient and stress free. All staff were pleasant and helpful during my visit. When issues arose did his utmost to sort them as soon as he could. During this time service process was handled very well. By Ubayd 6 Days ago | VERIFIED PURCHASE, Our experience here has been horrendous. View the Sytner Cardiff BMW Stocklist located in Cardiff, United Kingdom with PistonHeads Classifieds, the UK's best online used Cardiff, United Kingdom classifieds. 2.0. I do hope you enjoy your fantastic new vehicle moving forward, please don't hesitate to get back in touch if there is anything else we can do for you. Good phone manner when booking car. 2.8. Both me and my car have been looked after by the team at Sytner. Connor looked after my reservation and was helpful, polite and knowledgeable. Browse 118 used cars available at Sytner Cardiff BMW. The challenge will take place in August, so we really would love your support and please help us raise money for our chosen charity 'Woodenspoon'. explained to me everything which was done for my car. Wonderful new premises, impressive service area. Salesperson Edward was both information helpful and professional throughout process. Ann Harry, was particularly helpful and professional. As I said, all the staff I dealt with were very welcoming, personable and helpful. I received AWFUL service at Sytner BMW… I received AWFUL service at Sytner BMW Leicester on October 2nd. Everything explained in details when collecting my vehicle after service. We're proud to offer a wide range of Approved Used cars from BMW at our Sytner BMW dealerships across the country. It is indeed a phenomenal car! Fantastic, Extremely satisfied. Today, we have called several times and no one has taken our call or returned it. Mercedes Benz Qualified Motor Technician Mercedes benz cardiff and newport Search the latest selection of BMW Approved Used cars available at Sytner Cardiff on our easy to use website and value your part exchange online. Assisting mechanics (Former Employee) - Cardiff - 21 February 2018. I have always had my BMW serviced with Sytner Cardiff. Josh Thompson and the rest of the team at Sytner Cardiff handled the small repair to my X3 in a totally prefessional and friendly manner. They also gave me what I considered to be a good part exchange price for my X3 and a good deal on my new 330e. Ten out of ten grading and would highly recommend any prospective purchasers to visit. Sytner Cardiff BMW. We are perfectly situated in the centre of Cardiff close to Cardiff Central train station and our showroom is open seven days a week. Also video link explaining instructions for visiting. Ease of service considering current restrictions. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. We were promised our car would be delivered before Christmas and only after the funds were sent you chose to tell us this would not be until after the new year and also that certain repairs (that were promised would be done) were not done and asked us to complete this ourselves. very good for me and you. We are always searching for new talent to join our team! For expert BMW service, and a very wide selection of Approved Used Cars, you've come to the right place. Sytner BMW Cardiff has an exciting opportunity for a high calibre, enthusiastic Corporate Sales Manager to join their thriving team. They did everything they could to keep me safe with a smile. As always, I am very happy with service received and always leave with a smile on my face knowing that all the work has been completed at the highest standard. Regards, Dean James, Head of Business. If you wish to apply for this vacancy, please click the link below to be taken to our vacancy application system to continue. Get contact details, videos, photos, opening times and map directions. Whilst we are very pleased you are visiting our website, we would like to welcome you to one of our retailer locations … Everything was well-organised and personal service was excellent. But recognition of the fault and steps to take led to a successful conclusion. I was kept up to date and had everything fully explained to me. Our full experience is too long to mention here but will be sending in a letter to you direct and BMW head office detailing the points and experience that has caused us great stress due to the failings here. Paid for the service over the phone so arrived, picked up keys and left. Communication was next to non existent and had to call several times just to get an update. Kind regards Here at Sytner Cardiff we have the expertise and knowledge to help in every possible way. For your chance to win and find out more, click the link below. Smooth and professional. Share. Regards, Dean James, Head of Business. Sytner Cardiff BMW - AGENTS, DEALERS AND DEALERSHIPS FOR TRUCKS AND INDUSTRIAL VEHICLES, CAR AGENTS, DEALERS AND DEALERSHIPS, USED CARS, CAR BODYWORK AND SPRAY PAINTING, Cardiff, CF11 8TT, Penarth Road 287, TEL: 02920550..., United Kingdom, On this page : Sytner Cardiff BMW, GB104178538 I like thank all the team for putting my car back to a perfect condition. I have know the Cardiff dealership for many, many years. In our state-of-the-art dealerships across the U.K, Sytner Group represents the world’s most prestigious car manufacturers. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW, keeping it in peak condition. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW, keeping it in peak condition. Mr Mark James was extremely helpful and accommodating through out the whole process. There service at Cardiff is always first class from the moment you get to the show room. Thank you. Efforts were made to make the experience better for us. In these challenging times they are working hard to ensure that the level of service is maintained. Mark & Ivy, Dear Mr Jones, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW and Daniel in particular, we look forward to seeing you again soon! Sytner Cardiff BMW. Everything went down hill after we signed and committed to the vehicle. It was fantastic to see how well the dealership is handling the current pandemic, and doing a fantastic job of it, the drop off and collection of the vehicles are smooth and efficient and the work was carried out quickly and reliably, Sadly unable to clean the car but this was due to covid, My vehicle was collected and delivered back to me on the day and all was fine. I was kept in the loop at each stage, Isabel was very professional. The staff are very professional. Looked after me well , while waiting for my car . Ww make it easy to find exactly what you want. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW… Excellent service and the lady I dealt with was professional, caring and very pleasant. 3 Days ago. Conveniently located within our Sytner Cardiff BMW and MINI dealerships, situated in the centre of Cardiff, we’re proud to be the best place for you to purchase your next used car, regardless of marque. I initially spoke to Tasha who was friendly and a great help, she passed us over to another man to assist with finding a used car. I appreciate this meant a delay of approximately 11 days but clearly this was predominantly impacted by the holiday period. Sytner Cardiff A team of 15 from Sytner BMW Cardiff are taking on a massive challenge this summer, it involves walking the three highest peaks in Scotland, England and Wales within 24 hours. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Share. Once again this rating is only based on my experience with Alison Williams and her interaction with me. The salesman was very helpful and new his stuff, I received my new 4 series 420d coupe within a week. COVID-19 regulations seemed to be adhered to very well. Welcome to Sytner MINI, Cardiff. The service was quick and easy. Service was excellent. A big thank you to Ann in the service who kept me up to date with the car. Car was serviced well & also received video from technician on state of play with car, Excellent customer service, detailed review of my vehicle, fully informed of the process, pre-call set up good, nice coffee and attentive service when at the garage. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. I am very pleased with the service I have received, I would like to say a big thank you to the highly professional & knowledgeable staff Martyn, Peter, Ann-Marie & Tom for making my dream car reality. Professional, courteous staff, fantastic facilities, and the price charged was surprisingly reasonable. All COVID rules were adhered to and the work carried out to a high standard as always. Sytner were very good at keeping me informed about my service appointment and the staff looked after me well. There are currently no positions available at this franchise. Click and Collect with Sytner Group! Sytner BMW cardiff May 2015 – Present 4 years 5 months. This is not based on any mechanical work done on my vehicle and if you wish me to expand please feel free to contact me. Salary/Benefits. The work was completed in 90 minutes and they notified me. 400 people like this. Job work-life balance. Check out nearby places on a map. Latest jobs. Follow up phone call and video showing the car service being performed. X5 hybrid is definitely highly recommended. Write a review. Apply online. Whilst staff have come and gone over the years the quality of service has remained the same, including a successful goodwill claim on one occasion. The successful candidate will be responsible for building and developing outstanding relationships with local businesses in order to secure and maintain the supply of their company car fleets. Visit us today. Cardiff, United Kingdom. Review from Excellent service and superb car They have always looked after me and have given the best service. Angharad Davis HR Manager (Assoc.CIPD) at Sytner BMW/MINI Cardiff & Newport Cardiff, United Kingdom 445 connections I thank you all so much, its very much appreciated. Motor Technician, MOT Tester. Staff as always very helpful. I was due to take possession of my new BMW vehicle at the end of March. Search for local New Car Dealers near you on Yell. Received a phone call to tell me the car was ready, but was told, 'No rush we're here until 6pm'. So even if we don't have a position for you at the … Even then, the information we received was inaccurate which we learned later. Great customer care from the minute you walk in to the handover of your new car. https://bit.ly/340Twcd *Ts&Cs apply. By steve atkinson 5 Days ago | VERIFIED PURCHASE. Wendy was the staff representative who looked after me, she is a credit to you. I will pass on your feedback to Liam and we look forward to seeing you again soon. 1 review, contact details and business hours of Sytner BMW at 50 Penarth Road, Cardiff, United Kingdom. Operating between the Used Car Sales Manager and Retail Manager/Sales Executive teams, the role is responsible for ensuring all used car enquiries are impeccably handled and conversion rates maximised. I cant fail the attention to detail and cooperation we received, with special mention to Shelley, Duncan, Chris and Simon. Sytner Group has completed the building of a new £9m BMW car dealership in Cardiff. Extremely polite professional & helpful. Very eager to help out considering I was driving over a hundred mile to have my service. During this unprecedented time Edward Phillips of Sytner Cardiff kept me fully informed and was extremely helpful. service contact very efficient and friendly. He kept daily communication, informing us of progress and all questions were answered promptly and professionally. 1,300 check-ins. Was this review helpful? Absolutely fantastic from the minute I drove into the centre also a special mention to the ladies in reception and serving coffee/tea who where outstanding doing there job. I will review the communication issues explained with the sales executive involved to see if any improvements can be made moving forward. 402 people follow this. Our centre star rating is based on customer satisfaction scores from real customers. By Mr Jones 12 Days ago | VERIFIED PURCHASE, Daniel Lloyd.Thomas provided us with excellent service. Job culture. Very satisfied, everything seemed to go smoothly. It was a difficult technical issue. I was completely satisfied with the service experience. It was a very well organised process and the service was completed quickly and efficiently. Lovely coffee , friendly staff, I like my car's to be well looked after in someone else's hands, Excellent customer service, very pleasant service staff who kept me updated with an arrival video, I received numerous phone calls who were all very kind and caring.10/10. Ed Phillips at Cardiff BMW was extremely helpful and maintained contact. This not only means that we commit to maintaining the highest possible dealership standards at all times, it also means that you can play a vital role in this innovative and exciting brand that is forever changing and market leading. I was well Informed throughout the day by Josh and received a great video from one of the servicing guys on my vehicle. t: 01430330333 e: firstname.lastname@example.org When you locate the right BMW, we'll be happy to bring it to your nearest Sytner dealership or home for viewing and test drive. Regards, Dean James, Head of Business, By Julian Davies 12 Days ago | VERIFIED PURCHASE. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. every thing done on time at reasonable price. Sytner Cardiff BMW. The new two-storey dealership will stock new and pre-owned BMW vehicles, including electric cars from BMW’s ‘i’ division. Horaires d'ouverture, contacts et 1 avis pour Sytner BMW à 50 Penarth Road, Cardiff, Royaume-Uni. Dear Dimitrie, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW, we look forward to seeing you again soon! Welcome to Sytner Select Cardiff. Organised from start to finish seamlessly. My car had a fault which was quite awkward to diagnose. Excellent service from Ed who despite the issues associated with lockdowns and COVID remained committed to meeting my needs and expectations and showed great customer service throughout my vehicle purchase journey. Conner was very helpful would deal with him again and would recommend him to anyone first class member of your team. The person looking after my service I believe his name was James was great and communicated well. The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader. They have put in place safety measures to make their customers feel as safe as possible. Customer service assistant was very helpful . Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated and growing sales team at Sytner Cardiff BMW. The Covid precautions were also well handled. Got my car in first thing as soon as I got there so service could be completed and I could drive back home. Thank you 50 Penarth Road Cardiff South Glamorgan CF10 5RS. Excellent sales person and finance guy was very helpful and made the paperwork side very straight forward. I am extremely satisfied due to the friendly and professional service received in addition to the regular updates received. One phone call immediately answered, gave me time and date of the service, followed by text messages from Sytner to confirm. Buying a new car should be a great exciting experience - in this case it has not been. Closed Now. With Sytner Cardiff BMW. Everyone was very friendly. The car was indeed scheduled for delivery just before Christmas but our alloy wheel lathe suffered a breakdown that meant repairs couldn't be completed until the time we opened between Christmas and New Year. 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Issues arose did his utmost to sort it out straight away your chance to and... Awkward to diagnose of course due to take possession of my new 4 series coupe. Attention to detail and cooperation we received, with special mention to Shelley, Duncan Chris!
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