seagate external hard drive not working ps41. I got a portable hard drive from amazon but when I plug it in my ps4 it can’t read it i don’t know what to do, So my new external hd has been in for only a week. This article might help you find a good FREE data recovery software that might help. The file system of the external hard drive is damaged/corrupted. Virus or malware attack corrupting the system. Connect it to a PC and check whether it works or not. Is there any other way which is faster? Hey! You need to replace the internal hard drive with a new one. Since the last ps4 update if I’ve tried to use a game or app that was saved on to the hd it says it can’t find the app data and that I have to uninstall an redownload it again. Used the HD with no issues and was able to copy games with no problems. I’m just wanting to get my 60GBs of saved videos from my Capture Gallery. Hey, great and insightful forum! Step 3:Â Select the PS4 External Hard Drive. Once you... Use another USB port. There’s a solution here that might work (the possibility is not too high, but there’s still a hope though). …… I dont have that hard drive also I have a lot game time invested. – PS4 Software most updated Once the PS4 restarts, your database has been cleaned. If your hard drive stops working here are a couple things you can do right off the bat. Any thoughts? Format your external HDD via DOS mode on your computer, this should fix it. If you have a PS4 Pro, the maximum compatible internal hard drive available is 2tb. When I check the capacity of the drive it tells me it’s 144115.2TB would this have any affect/is it reading the size wrong? Thank you for the advice! Add to wishlist. Read this post, it may help you. Not sure why, that’s weird. I am trying to figure out where the problem exactly is. If you hear a beeping sound from your external Seagate hard drive, don’t worry. However, sometimes when you plug Seagate external hard drive into the USB port of PC or Mac then the hard drive is not … Now when i go on the media player app it’s telling me to connect a USB storage all of a sudden. If it’s well recognized, then your PS4 needs reinitialization. I have the screenshots but I do not know how to pass them. Then, Make sure to update your PS4 system software to the latest version. Set up is simple — just plug your external USB 3.0 drive into one of PS4 USB ports, navigate to Settings, Devices, USB Storage Devices, then select your new drive and choose “Format as … Once you do this, your PS4 will recognize your external HDD without an issue. Then today my PS4 won’t find it connected. What you can try is that you format the external HDD using exFAT file system then try to connect it again to your PS4, then tell me what happens. The catch is this: the videos are less than 1GB each and I have around 650GB free on my 1TB external HDD. Now, however, the PlayStation won’t recognize when I’ve plugged it in straight to the playstation. Hi again, sorry for the confusion about your reply yesterday. That way, if something is going to spoil, it’s that cheap cable (this happens after using it hundreds of times). Let this software to scan and fin all data and other files on the external hard drive with Quick Scan … Is there a way I can save my data, before doing a full format? Ughhhhh I’m just going to count it as a loss thanks for responding, i have two discs and i play with my friend on two separate ps4s at my house and i moved a game from a external hardrive to the other ps4 and it said that it will delete fallout and i said ok but when i put the disc in the 2nd ps4 it says it need the external hardrive and when we put it in we can play but on the other ps4 it requires the external hardrive aswell . I have an original PS4 (model #CUH-1000A) and replaces the original 500 GB HDD with 2TB Seagate drive. Thanks again for the help. I downloaded a game update and after that it crashed. Either a faulty drive or a faulty USB cable. Click on Properties. This will surely reveal the truth about this issue. Make sure to clone your hard drive on PC before doing the full format thing. First off, you have to verify the drive’s health before taking any further step. Afterwards, restore the clone file on the external HDD. This should fix this issue, hopefully. Do I need to have HDD plugged into PS4 when rebuilding. If rebuilding the database doesn’t resolve it, try to format the internal HDD of PS4 after connecting it to a PC. You can check its health by connecting it internally to a PC and run some diagnostic software like Hard Disk Sentinel. So, I’ve gone through almost all the comments on this post and I am still stuck. Step 2:Â After the installation process, connect the PS4 External Hard Drive to the PC. I just don’t know what else to do. )(quick). 140,000 hard drives fail every week. If it doesn’t work, try to re-install the whole PS4 system software. If it works fine on a PC, the problem is with your PS4 then. Then you're in the right place. We can’t get anything on our ps4 like Hulu, etc. Or is 2tb max? If it takes way too long, your drive is dying and needs replacement. HD going bad? But it still won’t work? 0. Any tips? It turns on when I plug it in and the light is on. So after alot of messing around I was able to get it to work by just plugging it into my computer. If you have done that and the PC still doesn’t recognize it, here you need a new replacement. I set a list of games that I previously purchased from PS Store to download and leave the room. It happens due to file system corruption on the external HDD. Can you check again your external hard drive on your PC? Though, you have made a valid point here concerning spoiling the USB ports. – PS4 Pro 1. leaving it plugged in may lead to the electric shocks you mentioned Please help. Another solution can be also to connect your external hard drive to another PS4 (if possible). it says that I need 3.0 usb connection, at least 250gb and meets these requirements. Any advice would be greatly appreciated. How to fix Seagate external hard drive not showing up in Windows 10. This happened before and I all had to do last time was re-initialize my PS4 and it started working again. Initialize PS4 first and update to the latest PS4 system software version. I can feel the hard drive powering on when I plug it in, yet the light on top is not turning on like … The user-friendliness is another main aspect where you have to simply scan the disk after launching this tool to restore your files. Is there any option I can do to ge the ps4 recognize my hard disc ? Froze the PS4 and I think I had to either unplug the power cord or hold the power button to turn it off. Mine has worked fine for multiple months now and all of a sudden it is saying that the hard drive is unsupported. In more than 90% of the cases this would fix such an issue. Connect your external hard drive to the other PS4, does it work fine? Please try power cycling the console by holding the power button on it for 10 seconds till it shuts down. Hard drive just shows that it is turned on and ps4 does not recognize it without any message or indication that it is connected to ps4. I had my seagate HDD just stop working. Hey ps4 storage expert i have a seagate 2 tb storage device and it has worked great for about a year and now it won’t do anything when i plug it in no lights come on anymore and if i plug it in it say no storage device detected but like I said it it was plugged into my PS4 for about a year and no problems all of sudden one day it won’t turn on anymore. In this case, initially, you need to confirm that it hasn't been defective. You have to return the external hard drive. I can’t even extract the game files and move them either since my ps4 can’t tell that I have the external hard drive connected. I have tried all troubleshooting suggestions from restarting, holding the power button for 10 seconds, and plugging it into a different port. If you have everything backed up, I strongly advise to initialize PS4 and then, as the next step, update to the latest PS4 system software version. Will this really solve my problem? Understood. If you like an SSD, the maximum size is 4tb, but it is way too expensive. Thanks. I purchased a new 3.0 USB cable and was able to get the PS4 to acknowledge the HDD. My PS4 was showing me that it was overheating and like an idiot I didn't pay any mind to it and it shut off while my game Drive was connected. try disconnecting it and then connecting again” now it my big problem for 24 hours please help me i confused and im nervous for my games. Probably the USB bridge/adapter is damaged, not the hard drive itself. You can see that the database has been cleaned once it gets restarted automatically after a couple of hours. Click "Recover" and save them into another safe location. Have you tried it on a PC to check its health? While it's off unplug the drive and plug it into a different port. Check the Requirements of Your Xbox One External Hard Drive. Plug it in, unplug it do whatever to reset it and it should work. It is completely safe and reliable. at this point i think something is broken in there and might have to purchase a new one, Yes you are right. If not possible, can you please connect another USB device to your PS4 and check whether it recognizes it properly or not? Or is there some way to recover that? Let’s try the easiest test first. Since Sony first released the support for external hard drives to use as extended storage, it announced that it had to be USB 3.0. Thanks. I’m going to try backing up my saved data, to online storage. Does it resolve your problem? I guess this was a waste of time, but thank you for your help regardless. One that won’t over heat. I rebuilt from safe mode and still same results. O tried restart and reconecting but nothing works, Can you please send us some screen shots of the messages you get on your PS4 so we can better help you. I also am not comfortable with trying to rebuild my PS4 database nor do I wish to reset to factory settings. Swapped the original 500GB back in (which used to work fine!) I have tried connecting it to my sons ps4 and the drive is fine. You’re welcome and don’t worry, I like to help. It showed up on my pc but, that’s it. If it does, the external HDD is surely the reason. Looked through some of the comments and decided to plug the hard drive into the other USB port, It’s now working. My external hard drive has worked perfectly. If you’re not savvy enough to take this action, a technician can help you diagnose it and reveal the real source of problem. I got a new cord thinking that was the original problem. Formatting HDD using computer Most probably it will work. Turn off your PS4 using the power button on the front panel. Copyright Â© 2020 Wondershare. As we are very much aware of the easiness to use removable disk drives like external hard drives or USB flash drives, but still in some situations, you may find difficulty in connecting your external drive to PS4. Device at all plus a full format on PC storage device copy makes a beeping I...? v=WPwCsfD06Mk identify the real core issues the average time for transferring 1GB file is 1 only. Which used to work now is say its not recognized by PS4 slim and check it your... To eliminate any potential bad sectors on your external HDD enclosure over half a year then froze! Corrupted system files and make it all look as it undergoes some internal conflicts if works! Hello need help with my 2TB Seagate external storage lose any data loss is appreciated! 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